Your queries answered. Dive into our most common questions and their comprehensive responses.
Call us at (239)351-2298 and we can discuss your care needs over the phone and/or schedule a time to meet with you and your loved ones. We can refer caregivers to provide services ranging from four hours a day to around-the-clock care. We strive to ensure caregiver-client compatibility.
All caregivers are thoroughly screened before they can become a registered caregiver, available for referral, through our nurse registry. Every caregiver meets with the owner and office staff to ensure competency. We conduct a thorough reference check, including a Level 2 criminal background check and driver’s license verification check. All caregivers meet all requirements of the Florida Agency for Health Care Administration (AHCA) including: License and/or certification verification, physicals upon registration, CPR certification, assist with self-medication certificate, HIV/OSHA training, and etc. In accordance with Florida law, all caregiver referred are independent contractors. All caregivers have Professional Liability Insurance and have the pessary experience to care for your loved one. We recommend caregivers to you and your family based on the skills requested and the personality traits necessary for a great relationship. If you are ever unsatisfied with the caregiver, just let us know and we are happy to refer another caregiver. Our priority is client safety and satisfaction!
When your caregiver wants to take a day off, we are available to refer you a replacement caregiver who will also strive to provide you with consistent, quality care.
Rates are based on the type of services requested and the hours needed. Call us to discuss the rates with you.
We accept most long-term care insurance. We accept private pay, checks, ACH withdrawal, and most credit cards.
Medicare does not pay for routine Activities of Daily Living provided by a Certified Nursing Assistant or Home Health Aide. If you or your loved one has a condition that might trigger your Medicare benefit (physical therapy, occupation therapy, etc.), we will refer you to a well-respected, Medicare certified home health agency who will perform an assessment to determine your eligibility to receive care.
Yes. If you or your loved one just had surgery or recovering from an acute event or a fall, we are more than happy to assist you with your healthcare needs. There is no minimum length of care requirements.
Yes, schedule changes can be accommodated. Give us a call and we would be happy to discuss your schedule accommodations.